A very frequently asked question i see on Mineplex is, "what do the owners do?" or "why are the owners inactive?". Therefore, i think the FAQ page should answer this question in the "Staff" section. The staff section of the FAQ page briefly explains each staff rank on the network. I think it should also briefly explain what the owners are and what they do. It does not have to be an in depth explanation, just something short and simple to clear up any confusion.
Here is a link to the section of the FAQ page where i think this should be added: https://www.mineplex.com/faq/#wwwMpTabs-3